Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
complimentary breakfast
clean rooms
slow service
limited nearby dining options
7.8/10
Very good
Rooms
8.2
Location
7.7
Service
8.3
Dining
8.0
Guest reviews
7.8/10
based on 6 reviews
8.5
8.5/10 based on 679 reviews
Daniel
United States,
April
2024
7.6/10
My stay at the hotel was a mix of highs and lows. The rooms were beautifully designed with tall ceilings, great furnishings, and an incredible view, but it was too warm as the air conditioning wasn't functional. The service provided was excellent overall, although there were some hiccups during check-in. The location was perfect for my needs, just a 10-minute drive to everywhere I wanted to visit, though the complimentary breakfast was a bit out of the way. The dining options seemed promising, but I didn't get to try them due to a change in plans.
Rooms
7.0
The room was beautiful with tall ceilings, great furnishings, and an incredible view. However, it was too warm and room controls couldn't cool it down due to the A/C issues.
Service
8.0
The service throughout my stay was excellent. The staff were all accommodating and friendly, despite a slight hiccup during check-in.
Location
8.0
The hotel's location was perfect for me, just a 10-minute drive to all the places I wanted to visit. However, it was a bit far from most attractions, requiring a drive to get around.
Dining
7.0
Although the dining options looked really good, I didn't get a chance to experience them firsthand due to changes in my plans. The prices seemed on the higher side, though convenient.
Facilities
8.0
The hotel had good seating areas and a mini-fridge with an extra sink for added convenience.
Joseph
United States,
March
2024
7.8/10
The hotel offers spacious rooms that were nice and big, though needed a couple of maintenance fixes. There was a little bit of a used air smell. The service was super nice, though seemed a little slow at times. The location is favorable for those attending an event at the convention center attached to the hotel, providing convenience in the winter months. The dining experience was good, especially highlighting the bacon. Overall, a comfortable stay with friendly service and convenient location.
Rooms
7.0
The rooms were nice and big, though needed a couple of maintenance fixes with a slight used air smell.
Service
8.0
The service was super nice, although it seemed a little slow at times. The staff even knocked on my door early to see if my checkout was going well.
Location
8.0
The location is convenient for those attending events at the convention center without having to step outside. Within walking distance of key attractions like the parliament buildings and the Museum of Nature.
Dining
8.0
The dining experience was good, especially highlighting the bacon. The selection was plentiful, offering a good variety of choices.
Facilities
8.0
The hotel had commercial services, laundry facilities, and a welcome drink available. Additionally, there were actual cribs offered and a shop selling milk on-site.
Jason
United States,
February
2024
8.4/10
The hotel is fantastic, with clean, quiet, and spacious rooms close to the train station. The service is efficient and friendly, offering a variety of amenities. The location is very good, convenient for exploring Ottawa. The dining options are limited but reasonably priced. Overall, a great value for money.
Rooms
9.0
I loved the extremely large and very quiet rooms. They were so awesome!
Service
9.0
The staff was prompt, efficient, and really friendly, always willing to help with a smile.
Location
8.0
The hotel's location is very close to all attractions, making it suitable for any event in Ottawa.
Dining
8.0
The dining experience was good with a variety of delicious food options in the lobby.
Facilities
8.0
The hotel offers great shops services and a pleasant welcome drink to enjoy.
John
United Kingdom,
November
2023
8.2/10
The hotel offers large and very comfortable rooms. The service is top-notch with friendly and reliable staff. The location is excellent, with easy access and parking. The dining experience could be improved with more interesting options. Overall, it was a good stay with great value for money.
Rooms
9.0
The rooms are spacious and comfortable.
Service
9.0
The staff are always smiling and nice, accommodating any requests.
Location
8.0
The location is excellent, easy to access and find parking.
Dining
7.0
The dining options are somewhat overpriced and not very interesting.
Facilities
8.0
The hotel offers shops and commercial services, laundry facilities, and a welcome drink upon arrival.
Martin
United Kingdom,
August
2023
7.6/10
I had a wonderful stay at this hotel. The rooms were spacious, clean, and inviting with comfy beds, though the price seemed a bit high. The service was friendly, and there was a good restaurant onsite with great food. The location was convenient for my plans, but the surrounding area didn't offer much in terms of dining or shopping options. The dining experience, particularly the free breakfast, was exceptional. Overall, a good value for money stay.
Rooms
8.0
The rooms are spacious, clean, and inviting with comfy beds.
Service
7.0
The service was friendly, though a bit slow at times. I appreciated the complimentary breakfast offer during my business trip.
Location
6.0
The location, known as the Trainyards, was good for my plans and well illuminated. However, there weren't many interesting dining or shopping options nearby.
Dining
9.0
The dining experience was superb, especially the free breakfast. There was a great variety of delicious items well presented.
Facilities
8.0
The hotel offers great facilities for a comfortable stay.
complimentary breakfast
slow service
George
United Kingdom,
August
2023
8.6/10
The hotel offers clean, spacious rooms with comfortable beds and soundproofing, making for a quiet and relaxing stay. The staff is super friendly and the location is convenient for various activities. However, the dining experience could use some improvement.
Rooms
9.0
The rooms are very spacious, well-appointed, and soundproofed, ensuring a comfortable and quiet rest.
Service
9.0
The staff is genuinely helpful, caring, and friendly, making the stay pleasant.
Location
8.0
The hotel is conveniently located near shopping, transportation options, and highway access, making it a good choice for various activities.
Dining
9.0
The dining experience was amazing with a wonderful variety of options and delicious food.
Facilities
8.0
The hotel offers great facilities to enhance the stay, adding value to the overall experience.
Ocean Hill - Adults Only
Embassy Suites By Hilton Orlando International Drive Icon Park
The Chamberlain
Trident Hotel Kinsale
Hotel Place D'Armes
Mentone Hotel
Roker Hotel BW Premier Collection
Sandyford Hotel
The Puli Hotel And Spa
Quincy Hotel Singapore By Far East Hospitality (Adults Only)
Hotel Express Residency Vadodara
Meininger Hotel Berlin Mitte